Can my courier collect documents when completed?

The simple answer is no. We can only return documents using our preferred couriers. We know from experience that when clients try to arrange collections using their own courier it invariably adds to our in-house administration. Couriers arrive before documents are ready for collection or they turn up late. Shipping bills need completing, packaging is not supplied, incorrect account numbers are supplied, some couriers require letters clearly stating that you have authorised the collection to be charged to your account. We have previously spent a considerable amount of time emailing clients and contacting courier firms which delays other client’s orders.

Therefore we use DHL or FedEx and arrange for shipments to be charged to our account. The couriers know our company and know the best time to collect from our office. This keeps our service efficient for all clients.